INNERBLOOM Med Spa (“INNERBLOOM,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit our website or communicate with us digitally.

By accessing or using our website, you agree to the practices described below.

1. Information We Collect

We collect information you voluntarily provide, including your name, email address, phone number, appointment inquiries, marketing preferences, and any information you choose to submit through our website.

We also collect certain information automatically when you visit our website, such as IP address, browser and device information, pages viewed, referring URLs, and usage data. This information is used to improve website performance, functionality, and security.

2. How We Use Your Information

Your information may be used to:

Respond to inquiries and communicate with you
Schedule, confirm, and manage appointments
Provide operational and customer support communications
Send educational, promotional, or marketing messages with your consent
Improve our website, services, and patient experience
Comply with legal, regulatory, and professional obligations

INNERBLOOM Med Spa does not sell or rent personal information.

3. Medical Information & HIPAA Compliance

INNERBLOOM Med Spa does not collect protected health information (PHI) for treatment purposes directly through this website.

Patients receiving medical or aesthetic services provide health information through secure, HIPAA-compliant platforms, including Aesthetic Record, which is used for patient intake forms, medical histories, treatment documentation, consents, and follow-up communications.

The use and disclosure of medical information is governed by our Notice of Privacy Practices (NPP) and applicable HIPAA regulations, not this website Privacy Policy.

4. Communications, SMS & Cookies

If you provide your phone number and opt in, INNERBLOOM Med Spa may send SMS or text messages related to appointments, follow-ups, updates, or marketing communications.

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. We comply with applicable TCPA and messaging regulations and do not share mobile information for third-party marketing.

Our website may also use cookies or similar technologies to enhance user experience, analyze traffic, and improve functionality. You may disable cookies through your browser settings, though some features may be affected.

5. Information Sharing & Data Security

We may share information with trusted third-party service providers, including website hosting, analytics, communication services, and secure patient management platforms such as Aesthetic Record, solely to perform services on our behalf.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. While we take privacy seriously, no system can guarantee absolute security.

6. Your Rights, Children’s Privacy & Updates

You may request access to or correction of your personal information, withdraw marketing consent, or request deletion of non-medical data subject to legal and operational requirements.

Our website is not intended for individuals under 18, and we do not knowingly collect information from minors.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.